At Hyzy Game, we want you to have fun and stay well. Responsible gaming isn't just a rule — it's a promise we make to every one of our members.
Hyzy Game believes online betting and gaming can be a great source of entertainment — when done responsibly. As a community of millions of members across Bangladesh, we don't just think about profits; we think about you — your wellbeing, your family, and your peace of mind.
Responsible gaming means enjoying gaming without letting it affect other areas of your life. When playing stops being fun and starts causing stress, that's when problems begin. Hyzy Game is committed to making sure that moment never comes.
Ask yourself honestly — do you bet because it's fun, or because you're trying to recover previous losses? Hyzy Game's responsible gaming guidelines are designed to help you answer exactly that question.
Remember — the outcome of every betting game is completely random. No strategy, system, or experience can guarantee a win. Only bet money that you can afford to lose without it affecting your daily life.
If you find yourself unable to stop gaming, hiding it from others, borrowing money to bet, or neglecting family and work — it's time to seek help. Reach out to the Hyzy Game support team or activate the self-exclusion feature.
Our support team is available 24/7. Reach us anytime via Live Chat.
Email: support@hyzygame.net
Age Restriction: For ages 18 and above only
If even one of these applies to you, reach out for help — it's not weakness, it's awareness.
Repeatedly going over your set budget.
After a loss, you keep playing with the thought: "One bigger bet and I'll win it all back."
Borrowing money from family or friends to fund your gaming.
Hiding your gaming habits from family or loved ones.
Neglecting work, studies, or family responsibilities.
Unable to stop playing even when you want to.
Feeling restless or irritable when you're not playing.
Using gaming as an escape from stress or personal problems.
Instead of setting winnings aside, you're betting it all again.
Gaming is affecting your sleep, eating, or overall health.
Stay in control — these tools are here to help you
Set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set; increasing them requires a 24-hour waiting period.
InstantTemporarily suspend your account for a set period — anywhere from 1 week to 5 years. No promotional emails will be sent during this time.
Strong ProtectionSet a maximum time limit for each gaming session. Once the time is up, you'll receive an automatic warning and the session will end.
AutomaticA popup will appear at set intervals — showing how long you've been playing and your total wins and losses. It's your cue to take a step back.
AwarenessBetting stops automatically once you've lost a set amount. An effective tool to keep the urge to chase losses in check.
SecureHyzy Game's dedicated support team is always on hand to provide guidance on gaming addiction and refer you to professional help.
24/7Log in to your Hyzy Game account and go to the Profile section.
Go to your profile settings and look for the "Responsible Gaming" section.
Choose whichever works best for you — daily, weekly, or monthly limits.
Enter an amount that fits your budget and confirm — it takes effect immediately.
Verify the change with the OTP sent to your mobile for security.
If you feel like you need a break, that's a brave and smart decision. Use Hyzy Game's self-exclusion feature to temporarily deactivate your account for a set period.
While self-exclusion is active, no bonus or promotional messages will be sent to you.
Set your limits, enjoy the fun, and take a break whenever you feel you need one — Hyzy Game is always here for you.