Hyzy Game Terms & Conditions

1 General Provisions & Applicability

These Terms & Conditions constitute a legally binding agreement between Hyzy Game and its users. hyzygame.net By using the website or mobile application, all terms outlined below will apply to you.

Hyzy Game is an internationally licensed online gaming and betting platform. We believe transparency is the foundation of trust — which is why every term is written in plain language, so no user is ever left confused.

• You must be 18 years of age or older.
• Access from countries or regions where online betting is prohibited by law is not permitted.
• These Terms & Conditions are also available in English; in the event of a legal dispute, the English version shall be considered the authoritative text.
• Hyzy Game reserves the right to update these Terms & Conditions at any time. Users will be notified of any significant changes.

2 Account Registration & Verification

Registering on Hyzy Game is completely free and takes just a few minutes. However, there are some important conditions that must be met both during registration and throughout the subsequent verification process.

• One Account: Each individual may hold only one Hyzy Game account. If multiple accounts belonging to the same person are detected, all accounts will be suspended and any funds held in them may be forfeited.
• Accurate information: You must provide your correct full name, date of birth, mobile number, and address at the time of registration. Inaccurate information will prevent account verification and may result in withdrawal requests being blocked.
• KYC Verification: Withdrawals above a certain amount may require identity verification using a National ID (NID) or passport.
• Age Verification: Hyzy Game strictly prohibits participation by minors. Age verification documents may be requested at any time.

Keeping your account secure is your own responsibility. Do not share your password with anyone. If you suspect unauthorized access to your account, contact Hyzy Game support immediately.

3 Financial Transactions — Deposits & Withdrawals

Hyzy Game supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum deposit: ৳100 (bKash, Nagad, Rocket).
• Minimum Withdrawal: ৳300.
• Withdrawal Time: Mobile banking withdrawals typically take 15–30 minutes; bank transfers take 1–3 business days.
• Hyzy Game does not typically charge fees for deposits or withdrawals, though your payment provider may apply their own charges.
• Account verification must be completed before any withdrawal can be processed.
• Hyzy Game reserves the right to temporarily place a withdrawal on hold for verification purposes if a transaction is deemed suspicious.

4 Betting Rules

All betting on Hyzy Game is governed by specific rules. In the event of any dispute, Hyzy Game's decision shall be considered final.

• Minimum Bet: ৳10. Maximum bet limits vary by event and market.
• Bets cannot be cancelled once confirmed; however, the cash-out option may be used if available.
• If incorrect odds are displayed due to a technical error, Hyzy Game reserves the right to void the affected bets and return the staked amount.
• Odds in live betting can change at any moment. The odds displayed at the time your bet is placed are the ones that apply.
• If a match is abandoned, postponed, or cancelled, Hyzy Game will determine the outcome in accordance with the applicable sport's rules.

5 Bonuses & Promotional Offers

Hyzy Game regularly offers a variety of bonuses and promotions. Each offer has its own specific terms, which you should read carefully before accepting.

• Welcome Bonus: New members are eligible for a bonus on their first deposit at a specified rate. A required wagering amount must be completed before the bonus can be withdrawn.
• Wagering Requirement: The wagering multiplier varies by bonus — typically ranging from 5x to 30x. Full details are available on the specific promotion's page.
• Bonuses may be restricted to specific games or markets.
• Bonuses are generally valid for 30 days from the date of issue. Any bonus not used within this period will be forfeited.
• Hyzy Game reserves the right to modify or discontinue any bonus program at any time.

If you attempt to withdraw without meeting the bonus requirements, the bonus amount will be forfeited. For more details, Promotions Page View.

6 Prohibited Activities

To maintain a fair and safe environment at Hyzy Game, the following activities are strictly prohibited:

• Creating multiple accounts or using another person's account.
• Fraud, submission of false information, or uploading forged documents.
• Using betting software or bots to gain an unfair advantage.
• Arbitrage Betting — placing opposing bets on the same event across multiple accounts.
• Placing bets with the intent to circumvent bonus terms and conditions.
• Using the platform for money laundering or any other illegal financial activity.

7 Account Suspension & Restrictions

Hyzy Game reserves the right to temporarily or permanently suspend any account under the following circumstances:

• If evidence of a Terms & Conditions violation is found.
• Extended inactivity (generally more than 12 months).
• At the user's own request.
• Self-exclusion under the Responsible Gaming Policy.

Users may also request account closure at any time. In such cases, any verified balance is generally refunded within 7 business days.

8 Limitation of Liability

Hyzy Game shall not be held liable for any loss arising from the following circumstances:

• If a bet is cancelled due to internet disconnection or a device-related issue.
• When a transaction is delayed due to a third party (payment gateway or bank).
• Any loss resulting from sharing your account credentials with another person.
• When the service is unavailable due to unexpected technical issues or scheduled system maintenance.

That said, Hyzy Game always strives to resolve issues promptly, and reasonable compensation will be considered in cases of verified loss.

9 Privacy & Data Protection

Hyzy Game is committed to protecting your personal information. Data collected is used solely for service delivery, identity verification, and compliance with legal obligations.

• Your personal information is never sold to any third party.
• Your information will not be disclosed without a valid request from a legal authority.
• All data is protected with 256-bit SSL encryption.

For more details, visit our Privacy Policy Read the page.

10 Changes to Terms & Contact

Hyzy Game may update these Terms & Conditions at any time. For significant changes, users will be notified via their registered email or a platform notification.

Continued use of the platform after any changes have been made will be deemed acceptance of the updated terms. We recommend reviewing the latest Terms & Conditions before each session.